Jupe Inc
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Activity overview
Latest activity by Jupe Inc-
Jupe Inc created an article,
Can I change or cancel a pending booking request?
Yes. If the request hasn’t been accepted by the host, you can cancel the request and send a new one with the updated booking details. To change a booking request: Go to Requests & Stays....
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Jupe Inc created an article,
What should I do if something's missing or not as expected when I check in?
Contact your host. If you notice that something is missing, not working, or otherwise not what you expected when you move in, contact your host. Giving them the chance to fix an issue is the fastes...
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Jupe Inc created an article,
How do I add users to my account?
You can add users to your account to help you manage your site(s). They will be able to respond to inquiries for the specific listings assigned to them. Add users To invite someone to manage y...
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Jupe Inc created an article,
How do I know if guests are interested in my site?
If a guest is interested in your site, you will receive email and text message notifications for new messages and booking requests, so long as you have them enabled in your settings. Inquiries wi...
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Jupe Inc created an article,
Do I need to return security deposits with interest?
While this doesn't apply to all states or cities, it's important to note that some states/cities require guests' security deposits to be returned with interest. You can find your state's specific...
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Jupe Inc created an article,
How do I add a video tour to my listing?
Why video tours are important Video tours give potential guests the best visualization of what staying at your site would be like. Research has shown that listings with a video tour are 2x more li...
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Jupe Inc created an article,
Why do I have to sign into my bank account to connect it to Jupe?
We use the financial services company Plaid to connect your bank to your Jupe account. For your convenience, Plaid asks you to log in with your bank username and password to connect your bank accou...
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Jupe Inc created an article,
Why can't I request to stay at a site for the selected dates?
There are a few reasons why you may be unable to request to stay at a site for selected dates. You've already requested to stay Check your pending booking requests to see if you've already r...
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Jupe Inc created an article,
How do I sync my Jupe calendar with another calendar?
If you list your Jupe(s) on other websites, you can prevent multiple guests from booking the same dates by syncing your Jupe calendar with your other calendars. There are two steps to this proces...
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Jupe Inc created an article,
How does Jupe work for hosts?
Jupe markets your site(s) for free and only takes a service fee from confirmed bookings that Jupe brings you through the platform. List your site When you list your site on Jupe, you'll be a...